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Indofurn

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Privacy Policy

When you place an order, contact us, or browse our website, we may collect information such as your name, phone number, email address, shipping address, and payment details.

We use this information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our products and services
  • Send order updates and important notification
Shipping Policy
  • Orders are processed within 1–3 business days after payment confirmation.
  • Delivery timelines vary depending on the product and delivery location.
  • Custom-made furniture may require additional production time.
  • Customers will receive tracking details once the order is dispatched.
  • Delivery delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control
Return & Refund Policy

Customer satisfaction is important to us.

Eligible Returns

Returns or replacements may be requested if:

  • The product arrives damaged.
  • The product received is different from the item ordered.
  • Manufacturing defects are found upon delivery

Return Request

  • Customers must report issues within 48 hours of delivery.
  • Clear photographs and videos of the product and packaging must be provided.
  • The product must remain unused and in its original condition.

Non-Returnable Items

  • Customized furniture
  • Made-to-order products
  • Products damaged due to misuse or improper handlin

Refunds

  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method.
  • Shipping charges are non-refundable unless the error is on our side

Cancellation Policy

  • Orders may be cancelled before dispatch.
  • Once an order has been shipped, cancellation requests may not be accepted.
  • Custom or made-to-order products cannot be cancelled once production has started.
Terms & Conditions

By using this website, you agree to the following terms:

  1. All product images are for representation purposes only. Actual products may vary slightly in color, texture, or finish.
  2. Prices are subject to change without prior notice.
  3. We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspicious activity.
  4. Customers are responsible for providing accurate shipping and contact information.
  5. We are not liable for delays caused by courier partners, natural disasters, or circumstances beyond our control.
  6. All disputes shall be subject to the jurisdiction of the courts in India
Contact Us

For any questions regarding orders, returns, refunds, or privacy concerns, please contact us:

Email: support@indofurn.com

Phone: +91 8793076565

Website: https://indofurn.in

Business Hours: Monday to Saturday, 10:00 AM – 9:00 PM